View account contracts

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • As an OSP agent, you can view contracts owned by accounts or consumers in order to create or fulfill a case.

    시작하기 전에

    Role required: sn_csm_ocs.ext_manager/sn_csm_ocs.ext_agent

    프로시저

    1. Open the case form.
    2. Click the Preview icon next to the Account or Consumer field.
    3. Click Contracts related list.
    4. View the list of assets belonging to an account or consumer and fulfill a case.