Configure assignment workbench properties

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Configure the properties related to the assignment workbench display.

    시작하기 전에

    Role required: admin

    프로시저

    1. Navigate to All > Routing and Assignment > Properties.
    2. Set the following properties, as needed.
      옵션설명
      Title for the macro button assignment_workbench.find.agents.title Creates the title for the macro button on the task form. The default is Find Agents.
      When enabled opens the assignment workbench in a new window assignment_workbench.new.window Opens the assignment workbench in a new window. The default is False.
      Number of agents per page assignment_workbench_no_of_agents Set this property to 20, 30, or 50 agents. To get better performance, do not use more than 50 agents per page. The default is 30.
    3. Click Save.