Chat anonymously with an agent from the Consumer Service Portal

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Users that are not logged in can chat anonymously with an agent from the Consumer Service Portal to resolve issues more quickly.

    시작하기 전에

    Role required: none

    프로시저

    1. Click the Chat icon ( Chat icon.) in the Consumer Service Portal to start a conversation.
    2. Fill in the information and click Submit.
      A virtual agent or a customer service agent responds.
    3. 옵션: To talk to a person instead of a virtual agent, click Connect Support icon. and then Contact Support.
    4. When you are finished with the chat, click End Conversation.