Search for information on customer service portal

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Use the search feature on the customer portal to find information about a question or an issue.

    시작하기 전에

    Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

    이 태스크 정보

    The portal has a search feature that you can use to search for information across several repositories. Enter a search term in the Search field and then click Search to display a list of related articles.

    프로시저

    1. Enter a search term into the Search field.
    2. Click Search.
      A list of articles related to the search term is displayed.
    3. Click a link to view an article.