Record an automation

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 8분

    • Record an automation by using the recorder option in the RPA Desktop Design Studio application. The actions that you perform on the application elements can be saved as an automation flow to the automation project.

    시작하기 전에

    You must do the following actions before you start recording an automation with the recorder for the first time:
    • Install and enable the ServiceNow RPA Chrome extension to your Google Chrome browser. For more information on adding the RPA Google Chrome extension, see Add the ServiceNow RPA Chrome extension.
    • Install and enable the ServiceNow RPA Edge extension to your Microsoft Edge browser. For more information on adding the RPA Edge extension, see Add the ServiceNow RPA Edge extension.
    • Ensure that the option Allow this extension to read and change all your data on websites that you visit to On all sites is enabled in the Site access pane of the ServiceNow RPA Google Chrome and Microsoft Edge browser extensions.
    • Enable Java Access Bridge from your Windows machine. For more information on how to enable Java Access Bridge, see Enabling and Testing Java Access Bridge.
    Ensure to configure the following settings and tasks before you record a web application:
    • Set the zoom level of the browser to 100%.
    • Close the developer tools of the browser.
    • Wait for the web page to load completely to the browser.

    Role required: None

    프로시저

    1. Select Launch recorder from the toolbar of the Design tab.
      The RPA Desktop Design Studio window is minimized and the recorder panel is launched.
      중요사항:
      If the Universal App Connector (UAC) plugin is unavailable or removed from the automation project, the Launch recorder button is greyed out in RPA Desktop Design Studio.
    2. Open the application that you want to record and select the Start recording icon (Start recording icon).
    3. Point to the element where you want to perform an action.

      The default action that is related to the type of element is displayed.

      For example, if you point to the Save button in Notepad++, the element type is displayed as <button> and the default action for this item is Click.
      그림 1. Element type and default action for Save button
      Element type displayed as button and default action is Click for Save button.
    4. Select the drop-down button against the default action to view the list of related actions for the element.

      For example, the list of related actions for the button element type are SendKeys, GetText, DoubleClick, and Focus.

      For more information on the different types of actions and elements, see Types of elements and actions for the recorder.

    5. Select the required action to be performed on the element.
      Each action that you perform is captured sequentially in the Recorded actions pane.
    6. Do any of the following options for a desired action.
      OptionAction
      Highlight the parent of an element Select the Highlight parent element icon (Highlight parent icon.).

      For example, if you select the Highlight parent element option for a button, the toolbar is highlighted.

      그림 2. Highlight parent element option
      When the parent table is highlighted, the Highlight parent element option for a button in a toolbar.
      Pause the recording Select the Pause recording icon (Pause recording icon.).
      View the Recorded actions pane Select the Show recorded steps icon (Show recorded steps icon.).

      You can verify the actions that you performed on the application elements from here.
      Know more about the recorder feature Select the Help icon (Help icon.) that navigates to the product documentation web page.
      Delete a recorded action Point to the action and select the Delete action icon (Delete action icon.).
      Delete all the recorded actions from the Recorded actions pane Select Delete all.
      Edit the recorded action or element details
      1. Select the Edit action icon (Edit action icon.) in the Recorded actions panel.
      2. Update the action type or element name.
      3. Select Update.
    7. Select Review recording.
    8. On the Review app path and URL pane, review the list of applications and their application paths.
    9. Select Continue.
    10. On the Save recording pane, fill in the fields.
      표 1. Save recording pane
      Field Description
      Activity name Name of the automation activity to which the recorded actions are saved as an automation flow.
      주:
      Ensure that you don’t give the name of an existing activity.
      Save global object to Option to save the recorded elements to an existing UAC object or a new UAC global object.

      If you select New global object, you must enter the name for the object in the Global object name field.

      If you select the Existing global object, you must select an existing UAC global object from the Select from existing global objects list.
    11. Select Save recording.
      The recorded actions are saved as an automation activity to the automation project. You can modify the recorded automation activity from the design surface.

    다음에 수행할 작업

    You can view the recorded elements as a UAC object in Global Objects in Project Explorer. Expand the UAC objects and view all the screens and elements that are captured by the recorder. Do the following actions if you want to change the screens and element match rules in UAC:
    1. Right-click the generated UAC object in Global Objects and select Configure.

      The Configure screens and elements window is displayed.

    2. Configure the screens and the elements of the recording from the Screens and elements pane.

      For more information on how to configure the screen and element match rules, see Use the Universal App Connector.