Configure a single queue for Cloud-based and IP-based events

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • Configure Cloud-based and IP-based events to share a single queue, which helps reduce the impact of Discovery on app nodes.

    시작하기 전에

    Confirm the following:
    • Discovery Admin Workspace is using version 1.9.0 or later.
    • ServiceNow AI Platform® is using XP9, YP4, or later than YP4.
    • The discovery.use.event.processing system property is turned on. For more information, see Configure Discovery to use Event Framework.

    Role required: discovery_admin

    이 태스크 정보

    When using a single queue, Cloud Discovery jobs frequently have higher priority than IP-based Discovery jobs. Separating Cloud-based and IP-based job queues helps avoid interference between Discovery types. However, balancing Discovery throughput and instance impact involves trade-offs.

    표 1. Instance impact based on queue configuration
    Separate queues Single queue
    More worker threads, which means more database activity Fewer worker threads, which means less database activity
    More impact on jobs unrelated to Discovery Less impact on jobs unrelated to Discovery
    Cloud Discovery doesn't impact IP Discovery Cloud Discovery can preempt IP Discovery

    프로시저

    1. Navigate to All > System Properties > All Properties.
    2. In the System Properties [sys_properties] table, select the discovery.event.separate.cloud.events property.
    3. Set the Value field to false.
    4. Select Update.