View the Dependency map for CMDB alerts

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • The Dependency map illustrates how and why alerts are grouped, simplifying troubleshooting and issue management. It reveals connections between CIs within a CMDB alert group, enhancing visibility into their relationships. Additionally, if a CI is not part of the group but connects to other alert CIs, it remains visible on the map, aiding alert resolution and proactive management.

    시작하기 전에

    Role required: evt_mgmt_user, evt_mgmt_operator

    프로시저

    1. Navigate to All > Event Management > All Alerts.
    2. Search for the CMDB group.
    3. Open a CMDB group alert.
    4. Scroll down and select the Activities tab.

      You may see a message similar to the following:

      Alert2405199 and Alert2405219 were grouped together because of CI relationships. Open Dependency Map for CMDB Group Alerts. Open Dependency Map for CMDB Group Alerts.
      Select the link to view dependency map.
    5. Select the link to see the dependency view of the CMDB alerts.
      View dependency map for CMDB alerts.