Activate and configure Service Mapping for top-down discovery

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • A top-down discovery provides a list of CIs and their interrelationships. This information is useful for managing software services and hardware issues that are associated with alerts.

    시작하기 전에

    Role required: evt_mgmt_admin

    이 태스크 정보

    In Event Management, Service Mapping relationships appear on alerts. You can view the related CI and other information in the Event Management dashboard. The mapping relationships appear in a service map with the generated alert, any CIs that are bound to the alert, and all related CIs.

    프로시저

    Use Service Mapping to get top-down discovery information.
    Service Mapping, which is closely related to Event Management, provides tools to discover the relationships between network, hardware, software, storage, and other devices.