View CI connection attributes in an application service map in classicService Mapping
릴리스 버전: Australia
업데이트 날짜 2026년 03월 12일
소요 시간: 8분
You can view attributes of connections between configuration items (CIs).
시작하기 전에
Role required: service_mapping_admin or service_mapping_user
이 태스크 정보
You can view the following information for each connection:
The source and target CIs of this connection displayed in the Context
(right-click) menu.
A complete list of all attributes collected about the connection in the
Properties pane.
By default, Service Mapping merges connection lines for the same CI to
declutter an application service map. It helps to make the map more readable.그림 1. Merged connection lines
Each connection type has different attributes. For a merged connection line, all
underlying connections are listed.
The way an service instance map displays connection attributes depends on the following factors:
Navigate to All > CSDM > Manage Technology Management Services > Service Instance.
Select the needed service instance.
On the service instance page, select View Map.
View connection attributes as follows:
To view
Do this
The source and target CIs of a regular connection
Right-click the connection.
(Available for application services discovered with Service Mapping) The source and target CIs
for a merged connection
Right-click the merged connection line with a number
and select the relevant connection.
Or
If a segment of a connection line is shared by more
than one merged connections, there is no indication
that it is a merged line.
Right-click the
connection line coming out or going into a CI, and
select the relevant connection.
The source and target CIs for a connection if the
spanning tree view is enabled.
The spanning tree view
simplifies an service instance map concealing most of the connection
lines.
Click the CI whose connections you want to
view.
All concealed connections for this CI
appear on the map.
Right-click the relevant connection line.
Detailed attributes of a regular connection in the
Properties pane
Click the connection line.
(Available for application services discovered with Service Mapping) Detailed attributes of a
merged connection in the Properties
pane.
Click the merged connection line indicated by a number.
All underlying connections are displayed separately in
the Properties pane.
Detailed attributes of a connection segment shared by
more than one merged connection in the
Properties pane.
Right-click the connection line coming out or going into
a CI, select the relevant connection, and then choose
Select edge. The detailed attributes are displayed in the
Properties pane.
주:
Shared segments do not have an indication that it is a
merged line.
(Available for application services discovered with Service Mapping) Detailed properties of a
connection in the Properties pane,
when the spanning tree view is enabled.
The spanning tree
view simplifies an service instance map concealing most of the connection
lines.
Click the CI whose connections you want to see.
All concealed connections for this CI appear on
the map.
Click the required connection line.
(Available for application services discovered with Service Mapping) Traffic-based connections
for a CI.
주:
You can see traffic-based connections for a
CI, even if you disabled the traffic-based discovery for
an service instance the CI is part of.
Right-click the CI whose traffic-based
connections you want to check.
You can either add a
connection or a CI manually. In both cases, the
connection you manually add an entry point to the next
tier of the application flow.
Click the manually added connection.
The Properties pane shows Manual
Endpoint under Endpoint Type.
표 1. Traffic Based Connections List (when discovery based on Predictive Intelligence is disabled)
Field
Description
IP
The IP address of the application connected to the selected CI.
Port
The port on the selected CI that is used to communicate to the other application.
Process
The ID of the process in the selected CI.
Already on map
Yes — if this connection shows on the map.
No — if this connection is not part of the service instance and not on the map.
System decision
The setting defines if Service Mapping keeps the discovered traffic-based connection or removes it. The value comes from the algorithm that Service Mapping uses.
User decision
(Optional) The setting overrides the System decision setting, which defines if Service Mapping keeps the discovered traffic-based connection or removes it. For example, if the System decision setting for a connection is Keep, and you want to remove this connection,
select Remove.