Export an incident prediction model

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Export either the Similar Incidents or Incident Categorization model model in Task Intelligence for ITSM to another instance so you can use the model in the other instance without recreating the model from scratch.

    시작하기 전에

    Role required: admin

    프로시저

    1. Navigate to All > Task Intelligence for ITSM > Setup.
    2. In the Models list, select the menu (Menu icon) icon of the model you want to export, and then select Export model.
      A new tab opens with authentication steps.
    3. Select Allow.

    결과

    The XML file of your model downloads to your browser.

    다음에 수행할 작업

    You can use the XML file to transfer the model to another instance using update sets. For more information update sets, see System update sets.