Add or remove access to assignment groups in Workforce Optimization for ITSM manager workspace

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Include or exclude access to assignment group data to display only the groups that are relevant for the logged-in user in the Workforce Optimization for ITSM manager workspace.

    As a manager, by default, you can see all groups that you directly or additionally manage. You can add access to additional groups or remove access to any of the groups displayed by default.
    • To add access to more groups, use an extension point.
    • To remove access, use filter conditions to exclude groups for which you don't need visibility.