Configure API metrics

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • Configure the API metrics feature in Application Insights to enable instance administrators to proactively monitor instance performance.

    시작하기 전에

    The API metrics tab shows up under Application Insights if the following conditions are met.
    • The API metric com.glide.rest.analytics.metricbase plugin is installed.
      주:
      By default, the API metric plugin is installed along with the Application Insights version upgrade.
    • Application Insights is installed on your instance.

    Role required: admin

    Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. It is recommended to evaluate the Instance Observer product available with the ServiceNow Impact packages. Work with your Account team to review Impact packages.

    For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    프로시저

    1. Navigate to Application Manager and search for com.glide.rest.analytics.metricbase.
    2. Select your target instance from the menu where Application Insights is installed and where the API metrics plugin should be activated.
    3. Enter the following details.
      • Plugin ID: com.glide.rest.analytics.metricbase
      • Name: API Metrics