Email user matching

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • When the instance receives an email message, the system searches for an existing user record with the same email address as the sender.

    표 1. Matching email to existing users
    Value of email.from Variable Matching User ID Email Address Name
    michael.tossi@company.com michael.tossi@company.com michael.tossi@company.com Michael Tossi
    "Michael Tossi" <michael.tossi@company.com> michael.tossi@company.com michael.tossi@company.com Michael Tossi
    "Tossi, Michael" <michael.tossi@company.com> michael.tossi@company.com michael.tossi@company.com Michael Tossi
    "Tossi" <mtossi@company.com> mtossi@company.com mtossi@company.com Tossi
    주:
    This functionality requires that you activate the Email Automatic User Creation plugin.

    Inbound Email Action scripts no longer support the gs.createUser() method. Use either the automatically-generated email variables or the gs.GetUserID() method instead.