Supported integration interfaces

ServiceNow provides a number of interfaces to be able to directly integrate with the platform. These interfaces are considered part of the platform and are provided at no additional charge.

표 1. Supported Integration Interfaces

Interface
Email
JDBC
JSONv2 Web Service
LDAP integration
SOAP web service
REST API
SAML
Digest token authentication
ODBC driver
Data Export
CTI
Syslog probe

• Computer Telephony Integration
  Computer Telephony Integration (CTI) is accomplished by the CTI client on the user machine sending a URL to the instance.
• Integrating ServiceNow with your Intranet
  You can add a ServiceNow login link to your intranet.
• JDBCProbe
  A JDBC probe runs on the MID Server to query an external database via [JDBC] and returns results to ServiceNow.
• Build a search provider for your instance
  ServiceNow Search Providers allow you search and our Forums from the IE and Firefox search bar.
• Syslog probe
  The ServiceNow Syslog probe uses the MID Server to deliver log messages from a ServiceNow instance to another machine, such as a dedicated log server, using the syslog protocol over an IP network.