Roll back an application

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • As an administrator, you can roll back the last installation of a selected application. When you roll back an application, you remove all code, table, and file updates from the initial installation.

    시작하기 전에

    • Publish one or more applications to the application repository.
    • The selected application must have been installed in the application repository or the application store. See Install a ServiceNow Store application.

    Role required: admin

    이 태스크 정보

    You can roll back the last installation or upgrade of all applications that are installed from the application store or repository. Rolling back an installation enables you to make needed changes to artifacts associated with an application before you publish and install it again.
    주:
    This rollback does not affect the global application record. To remove the global application record, you must instead perform an uninstall of the application. See Uninstall an application.

    프로시저

    1. Log in to the instance in which you want to roll back the installed application.
    2. Navigate to System Applications > My Company Applications.
    3. Click the name or icon of the application that you want to roll back.
    4. In the custom application record, click the Rollback related link.