Sample scripts from the change events business rule

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분
  • Several scripts are found in the baseline change events business rule.

    This business rule defines events that fire after a change request is inserted or updated.

    if (current.operation() == 'insert') {
     gs.eventQueue("change.inserted", current, gs.getUserID(), gs.getUserName());
    }
     
    if (current.operation() == 'update') {
     gs.eventQueue("change.updated", current, gs.getUserID(), gs.getUserName());
    }
     
    if (!current.assigned_to.nil() && current.assigned_to.changes()) {
      gs.eventQueue("change.assigned", current, current.assigned_to.getDisplayValue() , previous.assigned_to.getDisplayValue());
    }
     
    if (current.priority.changes() && current.priority == 1) {
      gs.eventQueue("change.priority.1", current, current.priority, previous.priority);
    }
     
    if (current.risk.changes() && current.risk== 1) {
      gs.eventQueue("change.risk.1", current, current.risk, previous.risk); 
    }
     
    if (current.start_date.changes() || current.end_date.changes() || current.assigned_to.changes()) {  
      if (!current.start_date.nil() && !current.end_date.nil() && !current.assigned_to.nil()) {
        gs.eventQueue("change.calendar.notify", current, current.assigned_to, previous.assigned_to);
      }
     
      // Remove from previous assigned to, due to assigned_to changing
      if (!previous.assigned_to.nil()) {
          if (!current.assigned_to.nil() && current.assigned_to.changes() && 
             (!previous.start_date.nil() && !previous.end_date.nil())) {      
            gs.eventQueue("change.calendar.notify.remove", current, current.assigned_to, previous.assigned_to);
          }
       }
      // Remove old calendar from current assigned to, due to date changing
      else if (!current.assigned_to.nil()) {
         if ((current.start_date.changes() && !previous.start_date.nil()) || 
             (current.end_date.changes() && !previous.end_date.nil())) {
           gs.eventQueue("change.calendar.notify.remove", current, current.assigned_to, current.assigned_to);
         } 
      }
    }