Install an update to a ServiceNow Store application

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • Install an update to an application that you purchased from the ServiceNow Store.

    시작하기 전에

    주:

    Legacy Application Manager is being prepared for future deprecation. It will be hidden but will be accessible through bookmarks and supported until Legacy Application Manager is fully deprecated. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

    A new Application Manager experience is available. The new experience simplifies the process of managing your licensed applications by consolidating them in one convenient location, displaying all applications, plugins, installed applications, and available updates. For more information, see Application Manager.

    Role required: admin

    프로시저

    1. Navigate to System Applications > All Available Applications > All.
    2. Find the application with the filter criteria and search bar.
      If they are available, you can select customized versions to be installed.
    3. Next to the application listing, select the version to install.
    4. Click Update.
      주:
      When customers upgrade to this new version of your application, the Deletes in your author_elective_update folder will be written as Skips in the Upgrade History entry for this application upgrade. Your users can browse the Skip list, and apply the changes on a case-by-case basis. Your customers have the option of setting com.glide.apps.include_my_deletes to false, which will skip writing Skip records as well.