Prevent numbering gaps

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • By default, numbers are generated every time a new record is created.

    시작하기 전에

    Role required: admin

    이 태스크 정보

    When records are created but not saved, a gap in the numbering is created. You can prevent these numbering gaps by generating numbers only when records are saved.

    프로시저

    1. Navigate to All > System Properties > System.
    2. Set the property Assign a task number only upon insert (prevents unused numbers), glide.itil.assign.number.on.insert, to true.
      주:
      If an insert is aborted, it still consumes a new task number, leading to gaps in the sequence.
    3. Click Save.