Activating Continuous Authentication

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • For activating the Continuous Authentication feature on your instance, install the Zero Trust - Continuous Authentication (com.snc.zero_trust_continuous_authentication) plugin.

    시작하기 전에

    Role required: admin

    This plugin enables security administrators to define security policies that require step-up authentication (MFA) or re-authentication (SSO) within a logged-in session, based on the data the user is accessing and the activities they are performing.

    You must install the Zero Trust - Continuous Authentication (com.snc.zero_trust_continuous_authentication) for opting CA which requires a license.

    프로시저

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Zero Trust - Continuous Authentication (com.snc.zero_trust_continuous_authentication) plugin using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      주:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.