Create KBA answers

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Create knowledge-based answers for the preconfigured security questions to confirm the user's identity.

    시작하기 전에

    Role required: auth_factors_admin

    프로시저

    1. Navigate to All > Authentication Factors > Knowledge Based Factor > Answers.
    2. Select New on the Knowledge Based Answers page.
    3. Specify the following fields on the form:
      표 1. Knowledge Based Answers
      Field Description
      Description Define a description for the answer. Example: Business Phone Number.
      Application Global application scope is selected by default.
      Answer Table Select the answer table.
      주:
      The selected table should have a field referenced to the sys_user table.
      User Column Select the field.
      주:
      The User Column must reference the sys_user table. Example: Sys ID.
      Answer Column Select the answer column from the Available list. Example: Business phone.
      그림 1. Knowledge Based Answer
      Knowledge Based Answer
    4. Select Submit.

    결과

    You're redirected to the Knowledge Based Answers list view. Verify if your answer is successfully added.

    그림 2. Knowledge Based Answers - list
    Knowledge Based Answer - list