Test IdP connections

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분
  • Testing the connection to an IdP validates the settings before enabling external authentication.

    시작하기 전에

    Role required: sso_config_admin, business_rule_admin, script_include_admin

    이 태스크 정보

    The Jakarta release supports the test connection within a pop-up window. If your IdP does not work correctly with this option, you can turn off this default setting.

    Refresh MultiSSO IDP Metadata job fetches and updates the certificate for the IdP while create, update, or testing the connection.

    주:
    For some idp cases, If test connection is failed, they need to create glide.authenticate.multisso.test.connection.mandatory with the value as false and you can activate the idp without the test connection.

    프로시저

    1. Navigate to All > Multi-Provider SSO > Identity Providers.
    2. Select a defined IdP or click New to define a new IdP.
    3. 옵션: Configure an identity provider if setting up a new IdP.
    4. Click Test Connection, enter login credentials for the IdP to check login.
      You cannot activate the IdP until you have a successful test connection. If the test fails, you can update to save your configuration information, but you cannot activate this configuration.
    5. Verify results using the SSO Test Results/Summary or the Testing SSO Logs section to see log messages.
      If there are any errors, refer to the Multi-SSO (SAML 2.0) errors and fixes
    6. Click Cancel when testing is complete.
      Sample test connection