Create user delegate configurations
Prevent certain executives in the organization from receiving notifications about the incidents assigned or escalated to them.
시작하기 전에
Role required:
- sn_dlir.admin - Create, edit, and delete.
- sn_dlir.analyst and sn_dlir.analyst_read - View (read-only).
이 태스크 정보
Consider a scenario where the executive is a user who belongs to a leadership or executive group. The executive should not be sent emails about incident assignment or escalation. A delegated user can then take the necessary action on behalf of the executive.
Once a user has assigned a particular person, Henry, as a delegate, another user cannot assign Henry as a delegate again. Similarly, a delegate cannot assign another user as a delegate.