Attach a Java Key Store certificate for MS Teams

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Enable the JWT Bearer Grant token authentication by attaching a valid Java Key Store (JKS) certificate.

    시작하기 전에

    Login to your ServiceNow instance to perform the following procedure.
    • Valid Java Key Store certificate
    • Role required: admin

    프로시저

    1. Navigate to System Definition > Certificates.
    2. Open the record Microsoft Teams Connector Certificate.
      Ensure to use the default record Microsoft Teams Connector Certificate only.
    3. Enter the password associated with the JKS file in Key store password.
    4. Click the attachments icon (Attachments icon) and attach the JKS certificate you had generated.
      For more information, see Configure OAuth application in Microsoft Azure.
    5. Click Validate Stores/Certificates.
    6. Click Update.