View Vulnerability Response SLAs for remediation tasks

To ensure that vulnerable items are processed correctly, you can define a Service Level Agreement (SLA) for Vulnerability Response remediation tasks.

시작하기 전에

Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)

Persona and granular roles are available to help you manage what users and groups can see and do in the Vulnerability Response application. For an initial assignment of the persona roles in Setup Assistant, see Assign the Vulnerability Response persona roles using Setup Assistant. For more information about managing granular roles, see Manage persona and granular roles for Vulnerability Response.

이 태스크 정보

The SLA definitions in this list are a subset of the platform SLA list, specific to Vulnerability Response.

For detailed instructions, see Create an SLA definition.

If you are tracking the time it takes to remediate VIs, you might prefer to use Vulnerability Response remediation target rules. Remediation target rules define the expected time frames for remediating vulnerable items (VI) specifically within the context of Vulnerability Response, whereas SLAs might provide a time frame for remediating the vulnerability itself.

프로시저

1. Navigate to All > Vulnerability Response > Administration > SLA Definitions.
2. Click on a definition.
   Task SLAs are shown in the related lists of Remediation Tasks.