Set the group for a CI or an entire class of CIs

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 4분

    • Synchronize group assignment attributes on entire CI classes and individual CIs using the CI Class Manager.

    시작하기 전에

    Role required: itil and itil_admin

    이 태스크 정보

    주:
    The Managed by Group setting identifies the group that manages a CI class (ensuring that it is complete and correct). It might or might not be the same group as repairs an individual CI.

    You can streamline approval of CMDB Data Manager policies by populating the Manage by Group attribute of CIs that you plan to target in policies. Use the CI Class Manager to populate the attribute for an entire class in a single synchronization operation. If the Managed by Group attribute isn't populated for a CI, then the approval process is directed to the administrator.

    Set the Managed by group attribute for a specific class in the CI Class Manager. All CIs within the class will have their Managed by group field populated based on the value specified in the CI Class Manager. With this method, the Managed by group setting is applied only to the CIs that aren’t associated with a technology management offering. For CIs that are managed by a technology management offering, the Managed by group field is first synchronized with its dynamic CI group. The field is then synchronized with the CIs in the dynamic CI group, overwriting the entry from the CI Class Manager.

    프로시저

    1. Navigate to All > Configuration > CI Class Manager.
    2. Select Hierarchy to expand the CI Classes list, select a class to display details for, and then select Basic Info.
    3. Specify the value in the Managed by Group attribute and select Save.
    4. To verify the change, select CI List.
      The change should be applied to the Managed by Group attribute of all CIs of the class unless they are associated with a technology management offering. The change is applied only to the CIs in the class and not to the sub classes under a CI.

    예

    In this example, you define a user group that can manage all CIs belonging to the Linux Server class:
    1. Navigate to the CI Class Manager and select the Linux Server class in the list.
    2. Select Basic Info and, in the Managed By Group attribute, select sys_user_group and then select Save.
    3. To verify that the attribute was updated, select CI List and navigate to the Linux Server class. You will see that the Managed By Group attribute has been updated to sys_user_group.