Script methods

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분

    • ServiceNow provides four methods for creating the audit script.

    표 1. Script methods
    Name Description Parameters
    getFilterRecords public GlideRecord getFilterRecords(String filterId) filterID: The sys_id of the filter to use.
    logAuditResultPass public void logAuditResultPass(String auditId, String auditedRecordId, boolean isCI, String domainToUse)

    auditId: Sys_id of audit record executed

    auditedRecordId: Sys_id of the record audited.

    isCI: True, if the audited record is a CI, false if otherwise.

    domainToUse: Sys_domain of the cert_audit record.
    logAuditResultFail public void logAuditResultFail(String auditId, String auditedRecordId, String followOnTask, String columnDisplayName, String operatorLabel, String desiredValue, String discrepancyValue, boolean isCI, String domainToUse)

    auditId: Sys_id of audit record executed.

    auditedRecordId: Sys_id of the record audited.

    followOnTask: Sys_id of the follow-on task associated with the audited record and can be an empty string.

    columnDisplayName: Label of the column audited. For example, Disk space (GB).

    operatorLabel: Label of the operator used to audit the column. For example, is not empty or greater than can be the label.

    desiredValue: Desired value of the column.

    discrepancyValue: Discrepancy value.

    isCI: True, if the audited record is a CI, false if otherwise.

    domainToUse: Sys_domain of the cert_audit record.
    createFollowOnTask() public String createFollowOnTask(String auditId, String ciId, String assignedTo, String assignmentGroup, String shortDescr)

    auditId: Sys_id of the audit record executed.

    ciId: Sys_id of the configuration item. This string is empty when the table is not extended from the cmdb_ci table.

    assignedTo: Sys_id of the assigned user of the task. This string can be empty.

    assignmentGroup: Sys_id of the group the task is assigned to. This string can be empty.

    shortDescr: The text to use for the short description of the follow-on task.