Use Notify to send SMS codes for enrollment and verification

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • You can configure the Password Reset application to send SMS codes for enrollment and verification using the ServiceNow Notify application (via the Twilio SMS Messaging system). Notify is tightly integrated with the workflow engine and business rules and delivers a highly configurable and trusted way to deliver SMS messages.

    시작하기 전에

    Role required: password_reset_admin

    이 태스크 정보

    Notify requires a separate contract with Twilio.

    프로시저

    1. Enroll for a Twilio account and telephone number at https://www.twilio.com/
    2. Activate the Notify plugin.
    3. Associate the Twilio account with Notify.

    결과

    No other configuration is required. Users who request password change or password reset receive SMS codes through Notify.