View an Alternative Dispute Resolution case record

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • View the details of an Alternative Dispute Resolution (ADR) case record in the CSM/FSM Configurable Workspace so that you can review the complete ADR case information.

    시작하기 전에

    Role required: sn_telco_adr_mgmt_manager

    프로시저

    1. Navigate to All > Workspaces > CSM/FSM Configurable Workspace.
    2. Select the list icon (List Icon.).
    3. Navigate to Alternative Dispute Resolution > All.
    4. Select the ADR case record that you want to see the details.