Reject all claims

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Rejects all the claims job expenses raised by a dealer.

    Before you begin

    Role required: claims agent

    Procedure

    1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Repair.
      Note:
      To learn how to create and navigate to the Review & approve form, see Create repair claim.
    2. Select Review & approve from Activities.
    3. From the drop-down list, select Reject all.
      All the claims are rejected. the Claim Summary form is displayed.
    4. View the repair claim summary details, select Claim Summary.
    5. Select Submit.
    6. Add Comment and Confirm.