Repair claim

Yokohama Manufacturing
Release
yokohama
ft:locale
en-US
ft:publication_title
Yokohama Manufacturing
ft:clusterId
mftg
bundleId
mftg
workflow
Customer and Industry
  • Manufacturing Commercial Operations
  • Exploring Manufacturing Commercial Operations
  • MCO core features
  • Sales promotion
  • Recall campaign
  • Repair claims
  • Agents workspace
  • Manufacturing Commercial Operations Dealer portal
  • Additional features
  • Configuring Manufacturing Commercial Operations
  • Set up your environment
  • Getting started with Manufacturing Commercial Operations
  • Install Manufacturing Commercial Operations
  • Plugins installed with Manufacturing Commercial Operations
  • Set up additional requirements (optional)
  • Installing Customer Service Management for MCO
  • Configure the Business Portal
  • Install and configure Order Management
  • Install and configure Service Exchange for Providers and Consumers
  • Set up Manufacturing Commercial Operations
  • Create a warranty contract
  • Related list for a warranty contract
  • Create an entitlement
  • Create an asset
  • Create terms and conditions for a contact
  • Create a contact
  • Create a case
  • Create a labor code
  • Configuring product models
  • Modify a product model
  • Configuring assets
  • Create an install base item
  • Related list for an install base item
  • Set up dealer
  • Create an internal business location
  • Create a channel partner
  • Adding and associating company records
  • Adding staff members
  • Add members to an internal business location
  • Add members to an channel partner
  • Assign roles
  • Set up sales promotion
  • Create promotion type
  • Create promotion questionnaire
  • Create an MCO input attribute
  • Create a checklist template
  • Managing case types in Manufacturing Commercial Operations
  • Using Manufacturing Commercial Operations
  • Dealer management
  • Look up by serial number
  • Repair claim for the dealer
  • Submit a repair claim for warranty
  • Submit a repair claim for recall
  • Sales promotion for the dealer
  • Submit a sales promotion single claim
  • Upload a bulk sales promotion claim request
  • Agent management
  • Repair claim
  • Create repair claim
  • View a repair claim case
  • Reviewing and approving repair claims
  • Approve all claims
  • Reject all claims
  • Partially approve a claim
  • Send back a claim
  • Recall management
  • My campaigns
  • Related lists for my campaigns
  • Campaign tasks
  • Corrective actions
  • Identify an impacted asset
  • Recall a campaign phase
  • All campaigns
  • My campaign phases
  • Phase task
  • All campaign phases
  • Sales promotion management
  • My promotions
  • Create a checklist template
  • Related list for my promotions
  • Create an applicable product
  • Create a visibility criteria
  • Create a sales promotion claim case
  • View all promotions
  • Sales promotion claim management
  • Create a sales promotion claim case
  • View sales promotion claim cases
  • Reviewing and approving the sales promotion claims
  • Approve all claims
  • Reject a claims
  • Partially approve a claims
  • Additional workflows
  • Customer Service Management for MCO
  • Sales Customer Relationship Management for Manufacturing Commercial Operations
  • Using the Business Portal in Manufacturing Commercial Operations
  • Create an order
  • View an order
  • Create an invoice case
  • Service Exchange for Providers
  • Service Exchange for Consumers
  • Manufacturing Commercial Operations reference
  • Components installed with Manufacturing Commercial Operations Core
  • Data model of Manufacturing Commercial Operations
  • Dealer portal
  • Dealer tables
  • Sales Promotion Campaign claims
  • Sales Promotion Campaign Claim tables
  • Recall campaign data model
  • Repair claims tables
  • Recall campaign data model
  • Recall campaign tables
  • Contract form
  • Entitlement form
  • Case form
  • Install based item form
  • Internal business location form
  • MCO input attributes
  • My promotions form
  • All promotion form
  • Claim details form
  • Repair claim form
  • Channel partner form
  • Sales promotion bulk upload form
  • Recall campaign form
  • Corrective action form
  • Campaign tasks form
  • Recall campaign phases form
  • Phase task form
  • Domain separation for Manufacturing Commercial Operations
  • Components installed with other product applications

Repair claim

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • The Agents workspace enables the OEMs to create, view, review, and approve the repair claims.

    Tasks Description
    Create repair claim Create repair claim case.
    View a repair claim case View the required repair claim cases.
    Reviewing and approving repair claims Different types of approval.
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