Configure Manufacturing Commercial Operations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Set up Manufacturing Commercial Operations to enable manufacturers to manage the end-to-end lifecycle of your manufacturing products.

    MCO installation and configuration

    Before you begin, review the Manufacturing Commercial Operations packaging and licensing requirements.

    To configure MCO, complete the following foundational installation and configuration steps before configuring core features.
    Table 1. MCO install and configuration
    Tasks Description
    Install Manufacturing Commercial Operations As an admin, activate the MCO plugin. This plugin includes demo data and activated related plugins.
    Plugins installed with Manufacturing Commercial Operations List of MCO plugins that are activated.
    Assigning roles in Manufacturing Commercial Operations Assigning MCO user roles.
    • Work with an implementation specialist to streamline your manufacturing setup process. To learn more, see the Customer Success Center.
    • Join the ServiceNow® Manufacturing Community to share knowledge, collaborate, and network with peers around the globe who are addressing the same industry challenges and opportunities.