Manufacturing Commercial Operations core features

Manufacturing Commercial Operations (MCO) features enable you to create and manage sales promotions, recall campaigns, warranty claims, and request pre-authorization for repair and claim activities.

Table 1. MCO core features

Features	Description
Sales promotion	Create and manage sales promotions to reach customers with targeted offers and campaigns.
Recall campaign	Initiate and manage recall campaigns to address product defects or issues after distribution.
Repair claim	Process warranty and repair claims by documenting customer-reported issues and managing reimbursement requests from dealers.
Pre-authorization	Request pre-authorization to obtain approval before initiating repair or warranty claim activities.