---
sourceDocument: Brazil Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/manufacturing

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Pre-authorization requests

# Pre-authorization requests {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Dealer Service advisors submit pre-authorization requests to verify warranty or service contract coverage for parts or charges. The Warranty Specialist reviews and either approves, rejects, returns, or partially approves the
request. Approved requests are used by advisors to create repair claims or link them to relevant jobs.
* **[Create a pre-authorization request](https://www.servicenow.com/docs/SNtpNX4iB7AeH2YDoFHrdA)**   
  Create a pre-authorization request to check if certain parts or charges are covered under warranty or service contracts.
* **[Review and approve a pre-authorization request](https://www.servicenow.com/docs/X6PuSdbF_4~USQ3LTRcDZw)**   
  Review and approve the pre-authorization request submitted by a dealer.