---
sourceDocument: Brazil Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/manufacturing

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create a corrective action

# Create a corrective action {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a corrective action for the quality investigation case.

## Before you begin

Role required: admin

## Procedure

1. Navigate to WorkspacesCRM WorkspaceListProduct Quality InvestigationCorrective Action.
2. Select New.
3. On the Corrective Action form, fill in the fields.  
   For a description of the field values, see [Corrective action form for PQI](https://www.servicenow.com/docs/UTcz0~3g0ouFkJ8LaudbxQ "The corrective action form enables you to add the details for PQI.").
4. Select Save.
**Related tasks**   

* [Create a CoPQ expense line](https://www.servicenow.com/docs/hlrUajPpvREgY4PorOb4IQ "Create CoPQ (Cost of Poor Quality) expense line enables you to capture the actual costs incurred due to poor quality. These costs include rework, scrap, warranty claims, or customer returns.")
* [Impacted asset action](https://www.servicenow.com/docs/PvO1vZm1HM4LrJXrVG3zKA "Create the list of assets that are impacted under non-conformance cases.")

*[\>]: and then