---
sourceDocument: Brazil Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/manufacturing

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Add impacted assets

# Add impacted assets {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add assets affected by a product quality issue to a Product Quality Investigation record, either individually or by bulk import.

## Before you begin

Role required: admin

## Procedure

1. Navigate to WorkspacesCRM WorkspaceListProduct Quality InvestigationImpacted Asset.
2. Select New.
   1. On the Impacted asset form, fill in the following details:  
      {#mco-pqi-impacted-assets__table_j1c_fh1_lkc__entry__2}

      | Field | Description |
      |-|-|
      | Issue | Product quality investigation associated with the impacted asset. |
      | Asset | Asset affected by the product quality issue. |
      | Status | Current status of the impacted asset record. |
      | Install base | Install base record linked to the impacted asset. |
      [Table 1. Impacted asset]

      {#mco-pqi-impacted-assets__table_j1c_fh1_lkc}
   2. Select Save.
   {#mco-pqi-impacted-assets__substeps_qtb_2h1_lkc}
3. Select Import to bulk upload the impacted assets.
   1. Select the template to download and use.
   2. On the Import form, select Add file.
   3. Select the required XLSX file.  
      * Asset (Serial number)
      * Status
      {#mco-pqi-impacted-assets__ul_oh5_yhr_jkc}
   4. Select Upload.
   5. Select Import.

*[\>]: and then