---
sourceDocument: Brazil Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/manufacturing

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Product non-conformance

# Product non-conformance {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Agents workspace enables you to create and view product non-conformance cases.
* **[Resolve a product non-conformance case playbook](https://www.servicenow.com/docs/T9Hw0TdY5QO6jNE8IsYYSg)**   
  Use the guided product non-conformance case playbook to create a case, apply corrections, manage batch containment, and close the case with a resolution.
* **[Product non-conformance](https://www.servicenow.com/docs/1RL58hgnWPy038AwSz8gNA)**   
  In the workspace, you can use the product non-conformance related list to log the case.
* **[View a product non-conformance](https://www.servicenow.com/docs/wEUFSMG2~~H~5oG~qM003g)**   
  Review submitted product non-conformance cases to track their status and resolution.