---
sourceDocument: Brazil Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/manufacturing

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create a product quality investigation

# Create a
product
quality
investigation {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create
a
non-conformance case task report for products that had an issue.

## Before you begin

Role required: admin

## Procedure

1. Navigate to WorkspacesCRM WorkspaceListProduct Quality InvestigationProduct Quality Investigation Task.
2. Select New.
3. On the Product Quality Investigation Task form, fill in the fields.  
   For a description of the field values, see [Product quality investigation task form](https://www.servicenow.com/docs/wkRPQkixKe8vteX3UCQURw "Product quality investigation task form enables you to add the investigation case task details.").
4. Select Save.
**Related reference**   

* [Discuss form](https://www.servicenow.com/docs/T5oji3g_gySY_OUthGap9w "The Start a Sidebar discussion form enables you to start a discussion.")
* [Notes form](https://www.servicenow.com/docs/WeylzYzTetcViHKNG_AgoQ "Notes form enables you to add the watch list details.")

*[\>]: and then