---
sourceDocument: Brazil Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/manufacturing

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Recall a campaign phase

# Recall a campaign phase {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a recall campaign for a specific geography or a dealership.

## Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

## Procedure

1. Navigate to WorkspacesCRM WorkspaceListsRecall ManagementMy CampaignsRecall Campaign Phases.
2. Select Create phase.
3. On the required recall campaign form, fill in the fields.  
   For a description of the field values, see [Recall campaign phase form](https://www.servicenow.com/docs/f2uWFOm2uehLjeP2QBYhnQ "The recall campaign phase form enables you to add the recall campaign phases details.").
4. Select Save.
* **[Assign an impacted asset](https://www.servicenow.com/docs/FjIXM_5J3gyG2FxQTpTesw)**   
  Assign an impacted asset to the recall campaign.
* **[Adding a phase task](https://www.servicenow.com/docs/sI0Hz9OSumyN0AYCrLxBlQ)**   
  Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.
* **[Adding a sub-phase](https://www.servicenow.com/docs/oXZvkR5FbTgRUBLSxCQ2VA)**   
  Create a sub-phase for a parent phase.
* **[Create a phase and sub-phase in a recall campaign](https://www.servicenow.com/docs/qz9YgeqMI95bgxllQheqvw)**   
  Create a set of phases and sub-phase within a recall campaign to enable detailed segmentation, improving tracking, and management at each stage of the process.
* **[Create a phase part allocation](https://www.servicenow.com/docs/1~Peha_yiG58ZiacnGGJYg)**   
  Create an allocation entry for a required part.

*[\>]: and then