---
sourceDocument: Brazil Mobile Configuration and Navigation
sourceDocumentLink: https://www.servicenow.com/docs/r/mobile

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Tablet interface

# Tablet interface {#ariaid-title1}

Release version: Brazil  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of Tablet interface

ServiceNow customers can access their instances on tablet devices either through a native tablet app or a web browser.
The native tablet app offers a user experience similar to the mobile app, displaying favorited applications or modules as tiles on the homescreen.
The tablet web UI closely resembles the desktop Core UI experience.
Note that the $tablet.do interface has been disabled in Core UI because the tablet interface is unified with the desktop interface.
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## Tablet Features with Limited Support

* **Editing Lists:** Field values cannot be edited directly from the list view on tablets; users must open the record form to make changes.
* **Graphics-Based Tools:** Tools such as Dependency Views map, schema map, graphical Workflow Editor, Gantt chart, and visual dispatch tool are view-only on tablets and cannot be modified.
* **Calendars:** Calendar reports are accessible, but users cannot scroll around the calendar as on the desktop interface.
* **Video and Image Attachments:** Uploading videos and images is supported on iOS 9 and Android tablets; other file types are not supported.

## Unsupported Tablet Features

* **Field Watcher and JavaScript Debugger:** These administrative tools require the desktop interface.
* **Language Picker:** The language picker is not available on the tablet UI toolbar; language settings from the desktop interface apply.
* **Domain Picker:** Tablet users cannot switch domains; domain changes must be made via the desktop interface.
* **Slushbucket Feature:** Lists, fields, or filters using slushbuckets are unsupported on tablets.
* **Navigation Filter Suffixes:** Shortcuts like .list, .do, or .form are only functional on the desktop interface.
* **Support Chat:** Chat requests and responses are unavailable on the tablet interface; support chat is desktop-only.
* **Printer Friendly View:** This view is not accessible from tablets.
* **Timeline Features:** Timeline sliders and Timeline Metrics UI actions, including workflow timelines and Gantt charts, are unsupported on tablets.

## Practical Implications for ServiceNow Customers

Customers using tablets should expect a user experience largely similar to the desktop interface, with some limitations in editing capabilities, graphic tool interactions, and administrative functions. For full functionality, especially for administrative tasks, users must switch to the desktop interface. When working on tablets, users can confidently perform most standard tasks but should plan to use desktops for advanced features like debugging, domain switching, and chat support.  
Use a tablet to access your instance either app or from a browser.

Use the native tablet app for an experience similar to the native mobile app. Applications or
modules that you have favorited in a desktop instance appear as tiles on your mobile app
homescreen.

The tablet web UI mimics the desktop experience in Core UI.
`$tablet.do` has been disabled in Core UI because the tablet
interface is the same as the desktop.

Connect to an instance using the browser on your tablet for an experience similar to the
standard desktop user interface.

## Tablet features with limited support {#c_TabletSupport__section_ppr_15h_lbb}

* Editing lists: You cannot edit field values in a record from the list view. Access the record form to modify any field values.
* Dependency Views map, schema map, graphical Workflow Editor, Gantt chart, and visual dispatch tool: Graphics-based tools can be viewed but not modified from the tablet interface. Data presented by these tools is read-only when accessed through the tablet interface.
* Calendars: You can access calendar reports but scrolling around the calendar as you would on the desktop interface is not supported.
* Video and image attachment upload: Attach videos and images with both iOS 9 and Android. Other file type attachments are not allowed.
{#c_TabletSupport__list_of_limited_tablet_support}

## Unsupported tablet features {#c_TabletSupport__section_dpr_15h_lbb}

* Field watcher: Administrators must use the desktop version to access the Field Watcher.
* JavaScript debugger: Administrators must use the desktop version to access the JavaScript debug window.
* Language picker: Even if the internationalization plugin is enabled, the language picker does not appear in the tablet UI toolbar. Language selected through the desktop interface applies to the tablet UI.
* Domain picker: Tablet users cannot select any other domains that administrators configure for domain-specific personalizations. To select a new domain, use the desktop interface.
* Slushbucket feature: Any lists, fields, or filters that use the slushbucket feature are unsupported on a tablet device. Slushbuckets are only supported in the desktop interface.
* Suffix in the navigation filter: You can use the .list, .do, or .form shortcuts to access a list of records in a table or a new form from the desktop version only.
* Support chat: End users cannot request a chat session nor can support technicians respond to chat requests when using the tablet interface. Help desk chat is only supported in the desktop interface.
* Printer friendly view: This view, which shows the current screen in a pop-up window without frames and the application navigator, is not available from the tablet.
* Timeline sliders and the Timeline Metrics UI actions: Features that use timelines, such as the workflow timeline and the Gantt chart are not supported from the tablet.
{#c_TabletSupport__desktop_support_only}