---
sourceDocument: Brazil Mobile Configuration and Navigation
sourceDocumentLink: https://www.servicenow.com/docs/r/mobile

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Verification checklist

# Verification checklist {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use this table to check the enrollment status, device grouping, policy assignment, and single sign-on across Microsoft Entra and ServiceNow mobile apps.
{#ios-device-share-verification__table_v4f_3qh_lkc__entry__3}

| Check | Where can this occur | Expected behavior |
|-|-|-|
| Token health | Enrollment program tokens | Status Active, last sync status Success |
| Device assigned | Token \> Devices \> device properties | Assigned profile is your shared device mode policy; state = Enrolled; supervised = Yes |
| Device grouped | Entra ID \> group \> Members | Device listed as a Device-type member |
| Configuration applied | Configuration profile \> device and user check-in status | Succeeded count matches device count; zero errors and conflicts |
| Filter matching | Device \> Monitor \> Filter evaluation | Device evaluates as matched |
| No primary user | Device \> Overview | Primary user: None, ownership Corporate |
| Shared mode live | Microsoft Authenticator on the device | Shared device mode indicated in the app |
| Single sign-on working | ServiceNow mobile app | Opens signed in with no second credential prompt |
[Table 1. Enrollment and single sign-on verification checklist]

{#ios-device-share-verification__table_v4f_3qh_lkc}