--- sourceDocument: Brazil Mobile Configuration and Navigation sourceDocumentLink: https://www.servicenow.com/docs/r/mobile Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Mobile Configuration and Navigation ft:clusterId : - mobile bundleId : - mobile workflow : - Development, Data and Analytics --- # Mobile App Builder # Mobile App Builder {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Mobile App Builder The ServiceNow® Mobile App Builder (MAB) is a configuration tool designed to simplify the creation and management of screens and records within ServiceNow mobile apps. It provides an organized, hierarchical layout and intuitive navigation to accelerate mobile app development while supporting editing across all base system mobile application scopes. Show full answer Show less ## Key Features * Organizes records in a hierarchical structure for quick access and clear visualization of record relationships. * Provides live previews of components to see how they will appear in the mobile app. * Supports editing multiple records simultaneously on a single screen, improving efficiency. * Guides users towards valid record relationships, preventing invalid configurations and auto-populating fields to streamline setup. * Automatically installed via the base system plugin **snmab** with version update notifications available from version 22.6 onward. * Workflow involves selecting an application scope, then categories or records to edit, with most configuration done on the record screen. ## Mobile Publishing Integration Starting with the Washington DC release, Mobile App Builder integrates with Mobile Publishing, allowing users to select custom branded app cards and open them directly in Mobile Publishing for further branding and publishing tasks. ## Push Notifications From the Washington DC release onward, MAB enables adding push notifications to mobile apps. Users can select and configure push notifications directly within the Mobile App Builder interface, enhancing app engagement. ## Practical Benefits for ServiceNow Customers * Accelerates mobile app development by providing a structured, user-friendly interface for building workflows and screens. * Ensures consistency and accuracy in mobile app configuration by preventing invalid record relationships and auto-populating fields. * Enhances app customization and user engagement through seamless integration with Mobile Publishing and push notification capabilities. * Keeps your mobile app configurations up to date with automatic plugin update alerts. The ServiceNow® Mobile App Builder (MAB) is a configuration tool to build and manage screens and records that make up workflows within ServiceNow mobile apps. The organizational layout and navigation options in the Mobile App Builder facilitate a faster and more intuitive creation of ServiceNow mobile applications. Benefits and uses of the Mobile App Builder include the following: * Organize records in a hierarchical layout for quick access and reference. * Support hierarchical tree navigation, enabling users to visualize how records relate to each other and tie into the overall mobile app configuration. * View a live preview of how certain components will appear in the mobile app. * Support the editing of all ServiceNow base system mobile application scopes. * Streamline mobile configurations by doing the following: * Enable the editing of multiple records in a single screen. * Guide users to appropriate record relationships. * Prevent invalid configuration choices. * Auto-populate fields when creating relationships between records. {#mab-concept__ul_q2z_nxg_ysb} {#mab-concept__ul_p2z_nxg_ysb} Note: Mobile App Builder (MAB) is automatically installed on your instance with the base system plugin sn_mab. Starting in version 22.6, when there is a new version of the plugin, a banner appears at the top of the MAB screen indicating a new version is available. Select Update in the banner to install the new version. For more information about the MAB plugin and its associated plugins for the Mobile App Builder API and Mobile Card Builder, see [Mobile plugins](https://www.servicenow.com/docs/6~wNCqJy6BTYTCXUMrc16A "Learn about the plugins used to enable ServiceNow mobile on your instance."). ## Mobile App Builder workflow {#mab-concept__section_n5j_dpg_5qb} The building of mobile applications takes place within three screens: * The Mobile App Builder application scope selection screen: Select the scope to work on. * The Mobile App Builder categories home screen: Select the record to work on. * The Mobile App Builder record screen: Work on your records. {#mab-concept__ul_fzn_jt1_ksb} In the Mobile App Builder application scope selection screen, you select the application scope to work in. After choosing your application scope, select a category or specific record to create or edit in the Mobile App Builder categories home screen. The record you select then opens in the Mobile App Builder record screen. In this screen, you perform most of your work, by populating record fields and creating relationships between different records. The following video shows you how to configure records in Mobile App Builder and provides a demonstration of a practical use case.
## Mobile Publishing integration {#mab-concept__section_xgh_p4c_f1c} In the Washington DC family release and later, Mobile App Builder is now integrated with Mobile Publishing: Select a custom branded app card in the Manage your branding side panel to open it in Mobile Publishing. For more information about Mobile Publishing, see [Publish mobile apps with custom branding](https://www.servicenow.com/docs/nS36OR3m9Hc1nskiFTVwBw "The ServiceNow Mobile Publishing application enables you to publish secure and branded mobile applications. These mobile apps use your unique company identity and management method."). ## Add push notifications to mobile apps with Mobile App Builder {#mab-concept__section_qfq_htc_f1c} In the Washington DC family release and later, you can now add push notifications to your mobile apps with Mobile App Builder: Select Mobile notifications in the menu and then select the push notification you want to use. For more information about push notifications, see [Mobile push notifications](https://www.servicenow.com/docs/prErQWmvGHoRvJvua822Cg "Mobile push notifications are configurable pushed messages that appear directly in a mobile app. These push notifications are non-actionable or actionable, and are configured by administrators to meet the needs of their users.").