---
sourceDocument: Brazil Mobile Configuration and Navigation
sourceDocumentLink: https://www.servicenow.com/docs/r/mobile

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Mobile application management (MAM)

# Mobile application management (MAM) integration {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Use Microsoft Intune to secure and protect sensitive information in mobile applications, even in cases where customers use their own mobile devices.
Use Microsoft Intune to control, secure, and enforce policies for ServiceNow mobile apps. These tools provide a central point of control for securing your data on mobile apps, even in scenarios where you are not the owner of the mobile device.

These apps are available in the Apple App store, and Google Play marketplace stores. Get started right away using these publicly available apps, or request custom branded versions of these apps with your unique company identity.
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| MAM Platform | Mobile Agent Availability | Now Mobile Availability |
|-|-|-|
| Microsoft Intune | Available in Madrid and later releases. | Available in New York and later releases. |
[Table 1. Available apps by version]

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## Microsoft Intune {#sg-mam__section_eht_rhh_wjb}

Important:  
Microsoft requires iOS Intune apps to be registered with Microsoft Entra ID (formerly Microsoft Entra ID) in the second half of the calendar year 2024. Apps that are not registered will fail the Microsoft Intune login flow.  
What this means for publicly distributed and privately distributed iOS Intune apps:

* Publicly distributed iOS apps must be registered in your Microsoft tenant after the build is created and before distribution of the app.
* Privately distributed iOS apps must get your Microsoft Entra ID administrator's consent. This can be done at any point in the app build process, but must be done before distribution of the app.
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For more information, see the following resources:

* [Microsoft website explaining the requirement and the timeline](https://learn.microsoft.com/en-us/mem/intune/fundamentals/whats-new#wrapped-ios-apps-and-ios-apps-using-the-intune-app-sdk-will-require-azure-ad-app-registration).
* [Microsoft Entra ID App Registration Mandate for iOS Intune Mobile Apps - Mobile Publishing (KB1640759)](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1640759). (You must have an account and log in to view this ServiceNow KB.)
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Take advantage of the policy enforcement and management features of Microsoft
Intune for your ServiceNow mobile apps.

ServiceNow provides versions of the Mobile Agent and Now Mobile apps designed to integrate with your Microsoft Intune mobility management tools.  
Figure 1. App logos for ServiceNow mobile apps for Microsoft Intune  
Using these apps, you can set and manage policies for each app using your organizations Intune administration portal. The following mobile application management features are supported:

* App protection without device enrollment
* Restrict copy/paste
* Attachment Control
* Remote wipe
* MSFT conditional access
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## Package and Bundle IDs {#sg-mam__section_sk3_lwj_zkb}

To enforce app policies your mobile application management software may require the bundle or
package ID associated with the mobile apps. For information on these IDs see [Bundle and Package IDs for ServiceNow mobile apps](https://www.servicenow.com/docs/DCcYClf4vVBkB7G0zjzN9g "To enforce app policies your mobile application management software may require the bundle or package ID associated with the mobile app. See the following reference for these IDs.").