---
sourceDocument: Brazil Mobile Configuration and Navigation
sourceDocumentLink: https://www.servicenow.com/docs/r/mobile

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Security practices

# Mobile security practices {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Mobile security practices include mobile-specific system properties, attachment control,
password reinforcement, security patching, and controlling shared data.
* **[Security controls](https://www.servicenow.com/docs/tCUo6wLBfr9EGEwj4_nAmQ)**   
  Configure security controls to restrict copy/paste, enforce PIN, or block attachment functionality.
* **[Security patching](https://www.servicenow.com/docs/3~_GYur7KcHIIgsj_6s4xQ)**   
  In the event a security patch is needed, the mobile development team aligns with standard SDLC properties in order to patch.
* **[User data collection](https://www.servicenow.com/docs/bweYkGzi8s1s_0JrwhLkxQ)**   
  ServiceNow mobile apps do not specifically collect any user data.
* **[Shared data](https://www.servicenow.com/docs/srgWz8byh_Yz7UzS1mw35A)**   
  ServiceNow mobile apps communicate with a third party software for app crash reporting. No customer information is shared.
* **[Incident reporting](https://www.servicenow.com/docs/HyOlTzBrjVaFQVHqt8bzBQ)**   
  ServiceNow mobile app issues should be reported through the standard support channels. You can report incidents by contacting Customer Service and Support.