---
sourceDocument: Brazil Mobile Configuration and Navigation
sourceDocumentLink: https://www.servicenow.com/docs/r/mobile

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Device security

# Device security for ServiceNow Mobile apps {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This document applies to current ServiceNow apps for iOS and
Android for Brazil. This document may be subject to change for future
mobile releases.
* **[Components and architecture](https://www.servicenow.com/docs/PEWUVATK6LiBLPiD9RODAw)**   
  The ServiceNow mobile apps consist of the ServiceNow server instance and native apps for iOS and Android. The apps use fully native code and are not a hybrid approach. The mobile client applications communicate over a wireless connection with the server and pull live data for the end user.
* **[Identity and access management](https://www.servicenow.com/docs/SwIHdb8eT9RUN4P7EUew_g)**   
  Learn about user authentication, third party authentication, and user session termination for mobile applications.
* **[Mobile data flow for ServiceNow mobile apps](https://www.servicenow.com/docs/nvz4svguePGf99tWqDdR6Q)**   
  Data can be retrieved, downloaded from, and written back to a mobile device.
* **[Internal mobile app distribution](https://www.servicenow.com/docs/Fbsyqg9CuNgKuq72~n6Skw)**   
  Internal distribution of ServiceNow mobile apps is supported through all major EMM vendors.
* **[Data security for ServiceNow mobile apps](https://www.servicenow.com/docs/N962_y0WHdNEJNc~AhakNQ)**   
  ServiceNow mobile apps use SSL/TLS for Over-the-Air (OTA) communication encryption for data security. The OAuth authorization endpoints are HTTPS.
* **[Push notifications](https://www.servicenow.com/docs/QX5R8Bv1c9LFIskGmFpBlw)**   
  Administrators create push notifications and users are able to receive them.
* **[Mobile security practices](https://www.servicenow.com/docs/6grCbEFfiMuyyUACyCn1lA)**   
  Mobile security practices include mobile-specific system properties, attachment control, password reinforcement, security patching, and controlling shared data.
* **[Edge Encryption for ServiceNow mobile](https://www.servicenow.com/docs/sP~sUbjim32BmoG28Mrt5w)**   
  Users can view and edit data protected with Edge Encryption within their mobile device. The data appears in readable form on the mobile device but is encrypted in the database.