--- sourceDocument: Brazil Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Explore # Exploring Platform Analytics dashboards {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Exploring Platform Analytics dashboards Platform Analytics dashboards enable ServiceNow customers to access, organize, and share data visually. Dashboards include data visualizations, filters, and other interactive elements to facilitate data analysis and decision-making within your organization. Show full answer Show less All dashboards accessible to you---those you own, are shared with you, or have bookmarked---can be found in the Dashboards library via **All \> Platform Analytics \> Library \> Dashboards**. The navigation pane within library pages helps you seamlessly move between libraries and usage insights without disrupting your workflow. Access and functionality depend on assigned user roles. ## Roles and Permissions Dashboard capabilities vary by role. Non-admin users have limited functionality, while analytics admins can create, activate, deactivate, delete categories, and manage dashboards more extensively. Key roles include: * **dashboardadmin** -- minimum role required for dashboard management * **platformanalyticsadmin** and **admin** -- provide broader administrative capabilities Brazil release instances support both Core UI and Platform Analytics dashboards in the Dashboards library, with role-based access controlling visibility and editing rights. ## Dashboard Components When viewing a dashboard, users interact with several key components that enhance usability and control: * **Dashboard title:** Displays and allows switching between dashboards. * **Refresh information and button:** Shows last refresh time and enables manual refresh; admins can configure automatic refresh intervals. * **Certification and category badges:** Indicate company approval and categorize dashboards for easier identification. * **Details button:** Displays ownership, sharing, and access permissions. * **Insights button:** Provides proactive analytics insights through cards. * **Edit and More actions buttons:** Allow admins and owners to modify, share, duplicate, print, bookmark, or delete dashboards. * **Top stage and Tabs:** Filters and organize content across multiple tabs for efficient data management. ## Practical Usage ServiceNow customers can leverage these dashboards to visually analyze and share critical data efficiently. Role-based controls ensure appropriate access and editing capabilities, maintaining security and data integrity. The coexistence of Core UI and Platform Analytics dashboards allows flexible adoption based on your organization's needs. Understanding the differences and configuration options helps tailor dashboards to specific use cases. Use Platform Analytics dashboards to access, organize, and share data in a visual format. ## Dashboards library overview {#ac-elements__section_yxt_hxr_12c} You can find all the [dashboards](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#gloss-dashboard "A canvas for organizing and sharing data visually. Dashboards contain data visualizations, filters, and other visual elements. Users can share dashboards with other users, groups, or roles to create a shared view of data.") that you have permission to access, dashboards that you own, dashboards that you have bookmarked, and dashboards that have been shared with you by navigating to AllPlatform AnalyticsLibraryDashboards. You can also directly access Dashboards from the filter navigation in Platform Analytics library pages. Library pages like this one include a navigation pane that provides access to the other libraries and the Usage Insights page. Use it to navigate between the libraries without interrupting your workflow. For information on role-based access for the filter navigation pane and Platform Analytics overview page, see [Roles applicable for Platform Analytics overview page](https://www.servicenow.com/docs/N96NjeUh7zVlTMfFE4MNOA#analytics-center__table_a12_23s_k3c). For more information on Dashboards library, see [Dashboards in the library](https://www.servicenow.com/docs/eJOChCUtWqKpFLyY4QwVVg "Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements."). ## Dashboards for analytics admins {#ac-elements__section_hwf_kwj_kfc} The configuration of the Dashboards page and the data access depends on the user roles. Users without admin roles have limited capabilities, as compared to the analytics admins. The analytics admins can perform actions such as deactivating, activating, deleting, or creating categories. For Dashboards, the applicable roles are dashboard_admin, platform_analytics_admin, and admin. The lowest role required is dashboard_admin. For more information on all dashboard roles, see table [Dashboard roles](https://www.servicenow.com/docs/9DexzqdJbtnHOvqfQwdBqg#platform-analytics-roles__table_d1r_2vc_k2c). On Brazil instances, you can find both Core UI dashboards and Platform Analytics experience dashboards in the Dashboards library. For more information, see [Dashboards for analytics admins](https://www.servicenow.com/docs/oKI2oCh4N_lfrnSbIzUjbA "Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements."). For more information on the types of admin roles in Platform Analytics, see [Platform Analytics roles](https://www.servicenow.com/docs/9DexzqdJbtnHOvqfQwdBqg "Platform Analytics has both unique roles and roles from other applications that apply to it."). ## Dashboards components {#ac-elements__section_ckn_ztc_3zb} When you open a dashboard, you can view the components.Figure 1. Inline dashboard components {#ac-elements__table_exj_dht_k3c__entry__3} | | Field / component name | Description | |-|-|-| | 1 | Dashboard title | Displays the dashboard title. Select the arrow to choose a different dashboard. | | 2 | Refresh information | Displays the time or duration when the dashboard was last refreshed. Users with admin roles can configure the refresh intervals. For more information, see [Configure Platform Analytics dashboard settings](https://www.servicenow.com/docs/YvYwcPhWFRcL5chtGJ5Ncw "You can set refresh interval details and background colors, enable data caching to speed page refreshes, and choose which Insights cards to show."). | | 3 | [Certification badge](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#gloss-certification-badge "An indicator on a dashboard that shows the dashboard is company-approved and recommended for use. Only users with the admin or dashboard_admin role can certify a dashboard.") | Whether the dashboard is company-approved and recommended for use. | | 4 | Category badge | Terms or phrases that describe one or more dashboard categories. This information is provided by the dashboard creator or the analytics_categories_admin. | | 5 | Refresh button | Button for refreshing all the visualizations on the dashboard. | | 6 | Details button | Button for displaying the ownership and sharing information about the dashboard. You can view the user, groups, roles, and access permissions. For more information, see [Configure Platform Analytics dashboard details](https://www.servicenow.com/docs/MpoTmh_aPf0ysBR6TJyh7A "You can change a dashboard name, add a description, certify it, configure visibility, and specify the requester, the owner, the owner group."). | | 7 | Insights button | Button for viewing the insights cards. For more information, see [Proactive analytics insights on dashboards](https://www.servicenow.com/docs/iuFjvkWgWCuPtp8Ne7nFAw "Proactive analytics automates the extraction of insights from your Performance Analytics indicators. Receive notifications on your Platform Analytics dashboards of potentially interesting changes and events in your processes."). | | 8 | Edit button | Button for editing the dashboard. Only users with admin roles, edit permissions, and ownership of the dashboard can edit the contents of the dashboard. | | 9 | More actions button | Button for creating, duplicating, sharing, printing, bookmarking, clearing the filters for, or deleting the dashboard. For more information on sharing the dashboard information, see [Share a Platform Analytics dashboard](https://www.servicenow.com/docs/c7pMJfToTJzckVXgaFMkKA "Share a dashboard with other users, groups, or roles to create a shared view of data that you can use to collaborate. You can grant viewing rights or both viewing and editing rights."). Figure 2. Share Platform Analytics dashboard | | 10 | [Top stage](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#gloss-top-stage "The area of a tabbed dashboard that is visible regardless of which tab is active. Elements placed in the top stage, including filters, apply to content on all tabs.") | Elements that are visible no matter which tab has the focus. Filters in this section apply to visualizations on all of the tabs. | | 11 | [Tabs](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#gloss-tab "A named section within a dashboard used to organize related content. A dashboard can have multiple tabs. Filters placed above the tabs apply to all tabs, while filters placed on a tab apply only to that tab's content.") | Tabs for managing information on your dashboard and keeping related information in the same place. | [Table 1. Inline Dashboard components] {#ac-elements__table_exj_dht_k3c} * **[Dashboards in the library](https://www.servicenow.com/docs/eJOChCUtWqKpFLyY4QwVVg)** Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements. * **[Dashboards for analytics admins](https://www.servicenow.com/docs/oKI2oCh4N_lfrnSbIzUjbA)** Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements. * **[Dashboard elements](https://www.servicenow.com/docs/AdenU4BGEi4O~SNq2xabkA)** Elements refer to the visual objects you can place on a dashboard, including filters. * **[Differences between Core UI and Platform Analytics dashboards](https://www.servicenow.com/docs/RHYQVQzW_KSbVENvnU6H2A)** When the unified analytics property is enabled, Core UI dashboards and dashboards in Platform Analytics can coexist in your instance. Use this reference to distinguish between them. * **[Different approaches to dashboards](https://www.servicenow.com/docs/_w7kdOncF9PHTvfEQBtyeQ)** Depending on your needs, you have four different ways to present a collection of data visualizations and filters. **Related concepts** * [Common dashboard tasks in the in-line editor](https://www.servicenow.com/docs/FI7dWftc9Z3KySzLiKp6lg "See how to create, edit, share, and delete Platform Analytics dashboards, along with other common tasks. Most tasks are launched from the same menu.") * [Configuring dashboards](https://www.servicenow.com/docs/HI~fa7d3K9RCdX4_8pytlQ "Configure your dashboard and perform admin tasks. Most tasks are performed in either the dashboard details or the dashboard settings UI.") * [Proactive analytics insights on dashboards](https://www.servicenow.com/docs/iuFjvkWgWCuPtp8Ne7nFAw "Proactive analytics automates the extraction of insights from your Performance Analytics indicators. Receive notifications on your Platform Analytics dashboards of potentially interesting changes and events in your processes.") * [Technical dashboards](https://www.servicenow.com/docs/lFjfp7GJAtmF7gYHU8av8Q "If you need more advanced or customized features in a dashboard than you can get through the inline editor, you can create a UI Builder page that is exposed as a dashboard. Such pages are called technical dashboards.") * [Dashboard reference](https://www.servicenow.com/docs/mhLUArYhU0SNTopgkE6bgQ "Reference topics provide a list of roles and translatable fields for Platform Analytics dashboards.") * [Dashboard terms](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#dashboards-glossary "Dashboards in Platform Analytics and the classic environment use terms that describe how data is organized, displayed, and shared.") *[\>]: and then