--- sourceDocument: Brazil Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Analytics Overview # Platform Analytics overview {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Platform Analytics overview The Platform Analytics overview in ServiceNow provides users with a role-specific, streamlined view of essential analytics artifacts such as Dashboards, Data Visualizations, Indicators, Filters, and Scheduled exports within the Platform Analytics library. It also offers direct navigation to the Usage Insights page, helping users monitor and manage analytics assets efficiently. Show full answer Show less Access the overview by navigating to **All \> Platform Analytics \> Analytics Overview**. ## User Roles and Access Access to create and view artifacts on the Platform Analytics overview page is controlled by user roles. The key roles include: * **platformanalyticsadmin** and **pa-admin**: Full access to Dashboards, Data Visualizations, Filters, Scheduled Exports, and Indicators. * **dashboardadmin** , **vizadmin** , **parscheduler** , and **reportadmin**: Varied access primarily to Dashboards, Data Visualizations, Filters, and Scheduled Exports with limited or no access to Indicators. Non-admin roles can only access Dashboards, Data Visualizations, and Indicators in the navigation pane. ## Navigation and Interface The Platform Analytics library includes a navigation pane allowing seamless switching between different libraries and the Usage Insights page, enabling uninterrupted workflow. The navigation options vary based on user roles, with admins having broader access. ## Key Elements on the Analytics Overview Page * **Create Buttons:** Enables creation of Dashboards, Data Visualizations, Filters, Scheduled Exports, and Indicators (the latter requires the Performance Analytics - premium plugin). * **Search Bar:** Allows searching platform analytics artifacts across libraries using AI-powered or Zing search, depending on instance configuration. * **Data Collection Metrics:** Single scorecards display statuses of data collection jobs (errors, warnings, long-running jobs). Visibility depends on user roles, with platformanalyticsadmin seeing all metrics. * **Usage and Performance Metrics:** Show dashboard usage and load times, available only if Usage Insights is enabled and data is present. Accessible to dashboardadmin and platformanalyticsadmin roles. * **Quick Access Tabs:** Provide easy access to bookmarked, user-created, and certified Dashboards, Data Visualizations, and Indicators from both Core UI and Next Experience libraries, listing only active artifacts. ## Practical Benefits for ServiceNow Customers This overview page simplifies analytics management by consolidating creation, monitoring, and navigation of analytics components tailored to specific roles. It enhances productivity by providing quick insights into data collection health and dashboard performance, helping administrators and analysts maintain effective analytics environments aligned with organizational needs. Provides a role-specific, quick direct view of the Dashboards, Data Visualizations, Indicators, Filters, and Scheduled exports from the Platform Analytics library. Also provides a direct link to the Usage Insights page for the Platform Analytics library. To find Platform Analytics Overview, navigate to AllPlatform AnalyticsAnalytics Overview. ## User roles applicable for Platform Analytics overview {#analytics-center__section_gzp_shs_k3c} Users with the following roles can access/create artifacts on the Platform Analytics overview page: {#analytics-center__table_a12_23s_k3c__entry__6} | Role | Dashboards | Data visualizations | Filters | Scheduled export | Indicators | |-|-|-|-|-|-| | platform_analytics_admin | Access enabled | Access enabled | Access enabled | Access enabled | Access enabled | | pa-admin | Access enabled | Access enabled | Access enabled | Access enabled | Access enabled | | dashboard_admin | Access enabled | Access enabled | Access enabled | Access enabled | No access | | viz_admin | Access enabled | Access enabled | Access enabled | Access enabled | No access | | par_scheduler | Access enabled | Access enabled | No access | Access enabled | No access | | report_admin | Access enabled | Access enabled | Access enabled | Access enabled | No access | | Users with all roles | Access enabled | Access enabled | Access enabled | Access enabled | Access enabled | [Table 1. Roles applicable for Platform Analytics overview page] {#analytics-center__table_a12_23s_k3c} ## Platform Analytics library navigation {#analytics-center__section_rfc_5p2_yhc} Library pages like this one include a navigation pane that provides access to the other libraries and the Usage Insights page. Use it to navigate between the libraries without interrupting your workflow. Figure 1. Platform Analytics library navigation for analytics admin users Note: Users with non-admin roles (roles other than analytics admin category) can only access Dashboards, Data Visualizations, and Indicators in the left navigation pane. For more information on role-based access and enabled actions, see [Platform Analytics roles](https://www.servicenow.com/docs/9DexzqdJbtnHOvqfQwdBqg "Platform Analytics has both unique roles and roles from other applications that apply to it."). Figure 2. Platform Analytics library navigation for non-admin users ## Platform Analytics overview elements {#analytics-center__section_rt1_vq2_yhc} Figure 3. Platform Analytics overview for analytics admin users Figure 4. Platform analytics overview for non-admin users The following table shows the elements that users can view in the Analytics Overview page. Refer to the numbered call-outs in the image and their descriptions in the table. {#analytics-center__table_avg_rs2_yhc__entry__4} | No | Field (or) Element Name | Type | Description | |-|-|-|-| | 1 | * Create Dashboard * Create Data Visualization * Create Filter * Create Scheduled Export * Create Indicator {#analytics-center__ul_pwk_yt2_yhc} | Button (with drop-down options) | * Creates dashboard using Inline editor or Technical editor. * Creates data visualization using Visualization designer. * Creates filter. * Creates new scheduled export. * Creates indicator. Note: This option is enabled only if the Performance analytics - premium (com.snc.pa.premium) plugin is installed. {#analytics-center__ul_hhy_mt2_yhc} | | 2 | Search | Search bar | Type name and search for any platform analytics artifact such as dashboard, data visualization, filter, or indicator across multiple libraries. The Search option uses AI search functionality if enabled in the instance, otherwise, uses Zing search functionality. | | 3 | Data Collection Metrics for classic indicators | Single score filter | Consists of single score cards for the following data collection filters: * Latest data collection jobs with errors * Latest data collection jobs with warnings * Latest data collection jobs running over 1 hour {#analytics-center__ul_kjp_v52_yhc} Note: Users with pa_admin, pa_data_collector, and pa_power_user roles can view the single scorecards related to job logs. Users with dashboard_admin role can only view scorecards related to dashboards. Users with platform_analytics_admin can view all scorecards. Users with viz_admin and/or reports_admin roles can't view any scorecards. | | 4 | Usage and performance metrics | Single score filter | Consists of single score cards for the following dashboards filters: * Usage of recently created dashboards Note: This value indicates the usage of the dashboards created by the user logged in currently. * Dashboards with load time less than 5 secs * Dashboards with load time greater than 5 secs {#analytics-center__ul_v4s_hv2_yhc} Note: You can view the data in this scorecard only if the Usage Insights (glide.analytics.enabled property) is enabled for your instance and if corresponding Usage Insights data is available. Users with only dashboard_admin and platform_analytics_admin roles can view these scorecards. | | 5 | Quick access | List | * Bookmarked: This tab lists the bookmarked Dashboards, Data Visualizations, and Indicators from the Usage Insights library. * Created by me: This tab lists the Dashboards, Data Visualizations, and Indicators you created in the Usage Insights library. * Certified: This tab lists the certified Dashboards, Data Visualizations, and Indicators from the Usage Insights library. {#analytics-center__ul_zjz_4v2_yhc} Note: You can see Dashboards, Data Visualizations, and Indicators (only in the Active state) from both Core UI and Next Experience libraries listed in the same table. | [Table 2. Platform Analytics overview elements] {#analytics-center__table_avg_rs2_yhc} *[\>]: and then