---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Configure custom redirection from a dashboard component

# Configure custom redirection from a dashboard component {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

If you have created a page in your workspace from the Dashboard page template, you can customize the on-click redirection from the dashboard component on that page. The inline dashboard that this component displays will
follow the custom redirection.

## Before you begin

You have created a workspace in UI Builder with a page generated from the Dashboard page template. You may also have set the dashboard component in that page to display a dashboard from the library as described in [Add a dashboard to a Dashboards page](https://www.servicenow.com/docs/WYVB8KwgG7umq4ddpluGwQ "You can add either a technical dashboard or one made in the inline editor to a page you built from the Dashboards page template. Configure the dashboard component on that page.").

Role required: ui_builder_admin

## About this task

Important:  
The procedure described here applies only to dashboards created in the inline editor. For technical dashboards, you configure redirection through a drilldown event for each data visualization. For more information, see [Add a drilldown event to a data visualization on a technical dashboard](https://www.servicenow.com/docs/3KvmZgMrQP4omuXCuT0KKw "Technical dashboards do not support preconfigured destinations for drilling down from a data visualization. If you want a viewer to open a more detailed view of the data when they interact with a visualization, configure a custom drilldown event.").

## Procedure

1. Open your workspace in UI Builder.
2. Open the relevant page.  
   You will have built this page using the Dashbords page template.
3. Select the dashboard component.
4. In the configuration panel, turn off Use default redirections.  

   <br />

   You have turned off redirections. Clicking on a visualization at runtime does not trigger any actions.
5. In the events panel, look whether there is a "Dashboard widget clicked" event handler.
6. If there is no "Dashboard widget clicked" handler, add one.
   1. Select + Add event mapping.
   2. From the list of available events, select Dashboard widget clicked.  

      <br />

   {#config-custom-redirection-from-db__substeps_abj_j5v_q2c}
7. In the Data and scripts area of the page, under Client scripts, open Dashboard Widget Clicked.  

   <br />

8. In the Edit client script pane, find the line `api.emit('NAV_ITEM_SELECTED', payload);`.
9. Update the payload to align with your custom redirection logic.

## Result

All redirections from data visualizations on that dashboard open your specified target.
**Related concepts**   

* [Create a Platform Analytics workspace from App Engine Studio](https://www.servicenow.com/docs/zCdxAc8lAYXkYOSleidrLw "The App Engine Studio includes a prebuilt workspace that you can add to an application. This workspace includes an Analytics Center page, along with the pages that the Analytics Center links to.")
* [Dashboard URL parameter delegation](https://www.servicenow.com/docs/wwpNGPCJHH9fweelbFqFfw#dashboard-url-parameter-delegation "The Delegate URL params property enables UIB pages containing dashboard components to control how URL parameter updates are handled. Doing so enables custom navigation logic for embedded or workspace scenarios.")  
**Related tasks**   

* [Add Platform Analytics pages to a configurable workspace](https://www.servicenow.com/docs/SRsS6iyWsvWFBudiCiMnIg#add-analytics-center-to-experience "Add an Analytics Overview and its related pages to your own workspace/experience through page templates.")
* [Add a dashboard to a Dashboards page](https://www.servicenow.com/docs/WYVB8KwgG7umq4ddpluGwQ "You can add either a technical dashboard or one made in the inline editor to a page you built from the Dashboards page template. Configure the dashboard component on that page.")
* [Pass global filters to the dashboard page template](https://www.servicenow.com/docs/PdfV3dHbQSjfOdrZtvYR6Q "Global filters are sent to the dashboard to serve as filters for the visualizations within the dashboard. These filters are merged with existing filters in the dashboard.")
* [Configure dashboard data broker](https://www.servicenow.com/docs/xc~XkgT2L5RHK0GRnWDJIA "Activate the Dashboard data broker preset and configure the data broker to potentially speed the loading of dashboards by prefetching some data.")