---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Configure dashboard settings

# Configure Platform Analytics dashboard settings {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read  
You can set refresh interval details and background colors, enable data caching to speed page refreshes, and choose which Insights cards to show.

## Before you begin

Role required: dashboard_admin for all dashboards, or any role for dashboards that you own or ones that you have been given the right to edit. See [Platform Analytics dashboard roles](https://www.servicenow.com/docs/uCY6CmQqGbrXG4qeO_HmsQ "Platform Analytics dashboards have few role restrictions. Editing rights are granted by sharing, independent of role.") for more information about viewing and editing rights on dashboards. Users who only have viewing rights can make changes to the dashboard's content, but aren't able to save those changes. Additionally, dashboard_admin is required to schedule automated refreshes even of dashboards that you own.

## Procedure

1. Navigate to AllPlatform AnalyticsLibraryDashboards.
2. In the Dashboards library, choose the dashboard you want to configure.
3. Select Edit to enter editing mode.
4. Select the settings button (![Settings icon]()) to open the Settings panel.  

   <br />

5. Change any of the following settings.
   * Edit the Refresh options.  
     Users with the dashboard_admin role or higher can configure automatic refreshes of the dashboard.

     Show refresh information
     :   Displays the last time the dashboard was refreshed under the dashboard title. This information updates when the dashboard is automatically refreshed and when a user selects the refresh button ![]().

     Scheduled repetition
     :   Specify in minutes or hours how often the dashboard is reloaded. Applies only while the dashboard is open. When you navigate away from the dashboard, including opening a new browser
         or browser tab, the interval is paused until you return to the dashboard. Requires the dashboard_admin or higher.  
         Note:  
         Do not confuse this setting with the Refresh after being away for X minutes option on data visualizations. This latter option takes effect when you navigate away from a
         dashboard containing the data visualization to another page in the same workspace or experience. If you navigate back to the dashboard after the specified number of minutes, the data
         visualization automatically refreshes.

     Enable data cache
     :
         querying the database when the page is refreshed.  
         Note:  
         * Enabling Scheduled repetition turns off data caching and vice versa.
         * Enabling Real time update or Refresh after being away for X min on a data visualization overrides caching for that visualization. If this option is subsequently turned off, the currently cached value is shown, if it hasn't expired.
         {#configure-ac-db-settings__ul_nqg_4yv_41c}

         Data caches have an expiration time. When the page is refreshed and the cached data has expired, fresh data is queried and cached. When data caching is enabled, you can set the length of
         time for cached data to be valid in Cached expiration time. Options are 1, 2, 4, 8, 12, or 24 hours.

         You can manually refresh the cached data for either the whole
         dashboard or a data visualization by refreshing either the dashboard or the visualization, respectively.
   * In the Presentation section, set the margins of each element and edit the background color of one or more tabs on the dashboard.

     Select a color from a list of preconfigured colors, or use
     the color palette to specify a color. If there are multiple tabs, you can choose to customize the backgrounds of each tab.  
     Note:  
     You can set custom background colors only on Platform Analytics dashboards, not on Core UI dashboards.
   * In the Dashboard Summary section, choose whether to enable AI summary generation.

     When you select AI summary generation, viewers see a banner with
     a button to generate a summary of the contents of the dashboard, including the visualizations, filters, and other elements. The summary also includes highlights and what has changed in the dashboard since the
     last summary generation request. You can also add the ServiceNow Otto context menu as an individual component to dashboard or individual dashboard tabs.
   * Choose whether and which analytics to show in the Insights section.

     When you select Show insights panel, an Insights button is added to the
     dashboard. When a viewer presses this button, insights cards corresponding to the selected analytics options are shown. For more information, see [Proactive analytics insights on dashboards](https://www.servicenow.com/docs/iuFjvkWgWCuPtp8Ne7nFAw "Proactive analytics automates the extraction of insights from your Performance Analytics indicators. Receive notifications on your Platform Analytics dashboards of potentially interesting changes and events in your processes.").
   {#configure-ac-db-settings__substeps_fzq_qh2_gzb}

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