--- sourceDocument: Brazil Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Dashboards for analytics admins # Dashboards for analytics admins {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Dashboards for analytics admins Platform Analytics dashboards enable ServiceNow analytics administrators to access, organize, and share data visually. These dashboards include data visualizations, filters, and other elements to support data-driven decision-making. On Brazil release instances, both Core UI and Next Experience dashboards are available in the Dashboards library within Platform Analytics. Show full answer Show less Analytics admins can efficiently manage dashboards through a dedicated interface that provides tools for monitoring usage, performing administrative tasks (such as deleting or deactivating dashboards), and identifying key insights using filters. Dashboards are accessible via the left navigation pane in Platform Analytics, facilitating smooth navigation across libraries without disrupting workflow. ## Key Features * **Create Dashboard:** Admins can create new dashboards using an in-line editor. * **Filtering Options:** Dashboards can be filtered by bookmarks, certification status, ownership, recent usage, sharing status, and customizable categories. * **Dashboard Statistics:** Provides scores based on usage patterns like last viewed date and activation status, helping admins focus on relevant dashboards. * **Search and Condition Builder:** Enables searching dashboards by name or owner and building complex filter conditions with saved filters and customizable labels. * **Personalization:** Admins can customize the dashboard list view by adding or removing columns. * **Bulk Actions:** Options to delete, deactivate/activate, or migrate dashboards in bulk are available when multiple dashboards are selected. * **Migration Support:** Core UI dashboards can be migrated to the Next Experience UI directly from the Dashboards page, with migration status clearly indicated. * **Detailed Dashboard Metadata:** Admins see comprehensive information about each dashboard, including name, description, status, views, UI version, certification, ownership, categories, update timestamps, and visibility. * **Application Navigator:** Provides quick access to related libraries such as Data Visualizations, Indicators, Scheduled Exports, and Usage Insights based on user roles. * **Recommendations Panel:** Users with dashboardadmin or higher roles may receive suggestions related to problematic dashboards for proactive management. ## Practical Benefits for ServiceNow Customers With these capabilities, analytics administrators can maintain a well-organized and efficient dashboard environment, ensuring that users have access to relevant, certified, and up-to-date dashboards. The ability to monitor usage patterns and deactivate stale dashboards helps maintain data relevance and system performance. Migration tools support modernization efforts by facilitating the transition from legacy Core UI dashboards to the enhanced Next Experience UI. Overall, these tools empower admins to enhance analytics governance and improve user experience across the ServiceNow platform. Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements. ## Dashboard overview for analytics admins {#dashboards-for-admin-users__section_zs3_ypg_5fc} On Brazil instances, you can find both Core UI dashboards and Platform Analytics experience dashboards in the Dashboards library. To find dashboards in Platform Analytics, navigate to AllPlatform AnalyticsLibraryDashboards. For users with admin roles, the dashboards page includes tools that are designed to help administrators efficiently manage the dashboards. Administrators can monitor the usage, perform dashboard-specific tasks, such as deleting or deactivating dashboards, and also identify the key insights with filters. You can also directly access Dashboards from the left navigation in Platform Analytics library pages. ## Platform analytics library navigation {#dashboards-for-admin-users__section_rfc_5p2_yhc} Library pages like this one include a navigation pane that provides access to the other libraries and the Usage Insights page. Use it to navigate between the libraries without interrupting your workflow. ## Dashboards for analytics admins {#dashboards-for-admin-users__section_yww_dqg_5fc} The following example shows the Dashboards library that includes all the common and additional elements that are visible to the users with sys_admin and dashboard_admin roles only. See [Dashboard elements for users with admin roles](https://www.servicenow.com/docs/oKI2oCh4N_lfrnSbIzUjbA#dashboards-for-admin-users__table_h44_pqg_5fc) table for descriptions. For information on role-based access for the left navigation pane and Platform Analytics overview page, see [Roles applicable for Platform Analytics overview page](https://www.servicenow.com/docs/N96NjeUh7zVlTMfFE4MNOA#analytics-center__table_a12_23s_k3c). Figure 1. Platform Analytics Dashboards library for analytics admins The following table shows the features that the Platform Analytics Dashboards page offers to analytics admins. Refer to the numbered call-outs in the image and their descriptions in the table. {#dashboards-for-admin-users__table_h44_pqg_5fc__entry__3} | No. | Field or Element name | Description | |:-|:-|:-| | 1 | Create Dashboard | Option for creating dashboards. For more information on creating dashboards, see [Create a dashboard with the in-line editor](https://www.servicenow.com/docs/rF4yJRw0c9j~Jz~fbXoWhA "In the Platform Analytics experience, you can create shareable dashboards with data visualizations, filters, and other elements. You can create elements and add existing elements from the inline editor."). | | 2 | Filter by | Option for filtering the Dashboards list to display the data based on the following conditions: * Bookmarked: Your bookmarked dashboards. By bookmarking your dashboards, you can find them. For more information about bookmarking dashboards, see [Bookmark a Platform Analytics dashboard](https://www.servicenow.com/docs/T6AuALbaDhvdYVpTLccoUQ "Bookmark a dashboard so that you can find it easily in the Dashboard Library."). * Certified: Dashboards that an administrator has certified (company approved and recommended for use). For more information, see [Certify a Platform Analytics dashboard](https://www.servicenow.com/docs/BxLiC4uP31mYEcA_HnTmgg "Certify a dashboard to indicate that it is company-approved and recommended for use."). * Owned by me: Dashboards that you own. * Recently opened by me: Dashboards that you recently opened. * Shared with me: Dashboards that other users have shared with you. {#dashboards-for-admin-users__ul_xp4_3g2_5fc} | | 2 | Categories | Available and applied categories for dashboards. As a user with analytics_categories_admin role, you can create and customize the categories for the dashboards. For more information on creating dashboard categories, see [Create dashboard categories](https://www.servicenow.com/docs/15wpBqlYeiVmXX7r~1Ob6w#db-categories-create "Dashboard categories users to filter the dashboards in the dashboard overview on terms or phrases describing the dashboard as provided by its creator or the analytics_categories_admin."). | | 3 | Dashboard Statistics | Dashboard scores. These scores highlight the key dashboard statistics that are based on the following filter conditions: * Not viewed in 1 year * Not viewed in the last 6 months * Not viewed in the last 3 months * Deactivated for more than 3 months * Updated in the last 30 days {#dashboards-for-admin-users__ul_ox1_wfg_vfc} Select a score to filter and display the dashboards that match the condition. | | 4 | Search | Option for searching dashboards by name or owner. | | 5 | Filter list | Launches the condition builder. For more information on using the condition builder, see [Create a condition statement using the condition builder](https://www.servicenow.com/docs/access?context=create-cond-state-using-cond-build&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US). The condition builder for dashboards has the following extra options: * Saved filters: Options to use a previously saved filter or to save the filter you're currently building. If you save the current filter, you name it and set who can access it. * Show/Hide labels: Option to show or hide labels for the fields Field and Operator in the condition builder. {#dashboards-for-admin-users__ul_bz1_s1c_s3c} | | 6 | Personalize List | Option to add or remove columns in the dashboards list (). | | 7 | Delete | Option to delete the selected dashboards. Available only when at least one dashboard is selected. | | 8 | Deactivate/Activate | Option to deactivate or activate the selected dashboards. Available only when at least one dashboard is selected. | | 9 | Switch to Next UI | Option to migrate the selected Core UI dashboard to Next Experience UI. Available only when at least one Core UI dashboard is still on the instance. Selecting this option redirects the user to the migration center. | | 10 | Column Filter icon | Option for displaying the column filters. Select the operator and the subsequent value. By default, the Column Filter is turned off. ![First two column filters and show/hide column filter control.]() | | 11 | Selector | Tick the checkboxes for dashboards to delete, activate/deactivate, or migrate them. | | 12 | Dashboard list | You can see the following columns as a user with an admin role: * Name: Name of the dashboard. * Description: Description of the dashboard. * Active dashboards: Status of the dashboard: * Active * Inactive {#dashboards-for-admin-users__ul_tyf_v1h_vfc} * Views: The number of views for the dashboards in the library. * Viewed: The date and time when the dashboard was last viewed. * UI version: The UI version of the dashboard: * Next Experience * Core UI {#dashboards-for-admin-users__ul_nnh_t1h_vfc} * Ready to migrate: The migration capability of the Core UI dashboard. The possible values of this column are: * Yes: This value indicates that the Core UI dashboard can be migrated to Next Experience. * No: The Core UI dashboard can't be migrated to Next Experience because the dashboards contains components that are not compatible with Next Experience. * Already Migrated: This value indicates that the Core UI dashboard is already migrated to the Next Experience UI. * Not Applicable: This value indicates that the dashboard is already on the Next Experience UI version. {#dashboards-for-admin-users__ul_mby_btv_23c} * Certified: Certification status of the dashboard: * Certified: Selected if the dashboard is company approved and recommended for use. * Not Certified: Selected if the dashboard isn't company approved and not recommended for use. {#dashboards-for-admin-users__ul_tjh_252_5fc} * Owned by: Owner of the dashboard. * Categories: Categories that are associated with the dashboard. * Updated: Date and timestamp when the dashboard was last updated. * Updated by: Name of the user who last updated the dashboard. * Created: Date and timestamp when the dashboard was created. * Created by: Name of the user who created the dashboard. * Visibility: The workspaces to which the dashboard can be added. For more information about adding a dashboard to a workspace, see [Add a dashboard to a Dashboards page](https://www.servicenow.com/docs/7enowB9mdgIihDPZqm7nBw "You can add either a technical dashboard or one made in the inline editor to a page you built from the Dashboards page template. Configure the dashboard component on that page."). {#dashboards-for-admin-users__ul_uys_vyg_4fc} | | 13 | Application navigator | Provides direct access to the [Dashboards](https://www.servicenow.com/docs/eJOChCUtWqKpFLyY4QwVVg "Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements."), [Data Visualizations](https://www.servicenow.com/docs/1YSvR5xqHUODg9NCEclc6A "Find any data visualization in the Platform Analytics Data Visualizations library. Share information about your data with stakeholders and other users to evaluate trends with real-time data. With the appropriate role, you can also create a visualization."), and [Indicators](https://www.servicenow.com/docs/gL982~ucfySiN9HI2Knf1w "The indicator library lists all the Performance Analytics indicators or KPIs to which you have access. Users who can create or edit indicators or Performance Analytics collection jobs have additional information.") libraries. Depending on your roles, you might have access to the Scheduled Exports library or the Usage Insights dashboard. | [Table 1. Dashboard elements for users with admin roles] {#dashboards-for-admin-users__table_h44_pqg_5fc} Note: A user with the dashboard_admin role or higher might also see a panel with recommendations about problematic dashboards. For more information, see [Platform Analytics library recommendations](https://www.servicenow.com/docs/1934s6d67gID6ObVfF9H4g "Library recommendations help you maintain healthy analytics ecosystems. The recommendations surface problematic analytics resources for you to clean up, making it easier for analysts to find the resources they need."). *[\>]: and then