--- sourceDocument: Brazil Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Activate Data snapshots # Activate Data snapshots {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Enable Data snapshots on an instance as a whole and on individual existing indicators (KPIs) on the instance. When Data snapshots are enabled, you can apply multiple breakdown levels to an indicator. ## Before you begin You have to meet the following requirements: * Your instance must be running the RaptorDB Professional database. * The Data Snapshots (com.snc.pa.mlb) plugin must be activated on the instance. If the instance is eligible, this plugin is installed automatically. * To use Data snapshots on a production instance, you must have a subscription to Performance Analytics as described in [Activating your Performance Analytics subscription](https://www.servicenow.com/docs/J9I1xhGHt4W44CzoJq2ZxA#c_PremiumPerformanceAnalytics "Without a paid Performance Analytics subscription, your use is limited to 180 days of data collection (five months for monthly indicators) and to specific indicators provided by ServiceNow, and you cannot activate Data snapshots. For unlimited access to all features, purchase a subscription to Performance Analytics."). On a non-production instance, activate any of the Performance Analytics Premium plugins. * Your instance must not be domain-separated. {#activate-unlimited-breakdowns__ul_fqr_jnw_x2c} Warning: Data snapshots is deactivated on the instance if the Data Snapshots plugin is deactivated or domain separation is activated. If you want to re-activate Data snapshots on such an instance, contact Now Support. Role required: pa_data_collector or higher ## About this task Certain indicators support more than two levels of breakdown. This feature is called multiple breakdowns, and is one of the features of Data snapshots. This feature is not available for all indicators. For a list of restrictions, see [Limitations and requirements for Data snapshots](https://www.servicenow.com/docs/BbE3jnbA3~bg~hxsTlP7eg "Several features of indicators and breakdowns are not supported with Data snapshots and multiple breakdowns."). Activate Data snapshots for each eligible indicator, either one-at-a-time or in bulk. Important: Classic Performance Analytics data collection jobs continue to run in parallel on indicators that have Data snapshots enabled. The scores that the classic job collects are not used while Data snapshots are enabled. Parallel job collection provides smooth rollback if necessary. ## Procedure 1. Navigate to AllPlatform AnalyticsLibraryIndicators. 2. Press Check instance eligibility to see if your instance is eligible for Data snapshots and, if not, why. When your instance is eligible for Data snapshots, you have a banner announcing this fact and two new tiles, Data snapshots enabled and Data snapshots supported. 3. Expand Edit list columns ![Edit list columns button and tooltip.]() and add the Data snapshots status and Fact table row count columns. If the number of table rows exceeds the license limit, the column Fact table row count has the value true. 4. To filter the list, you can select the Data snapshots supported tile. 5. Select one or more indicators in the list and press Enable Data Snapshots (quantity of indicators selected). If an indicator source table size exceeds either the number of rows restricted by your license or technical storage limitations, you receive a warning. ## Result All eligible selected indicators now have Data snapshots enabled and thus support multiple levels of breakdown. ## What to do next To see why a specific indicator does not support Data snapshots (Data snapshots status = unsupported), you can examine its indicator record. Select the Edit icon ![Edit icon]() for that indicator to open its record. Decide whether to alter the indicator and try to activate Data snapshots for it. On automated indicators that have successfully had Data snapshots enabled, check the Data snapshots source. (The source might not be available until the first Data snapshots job runs.) If the source is for All activity and not only Daily, adjust the calendar and calendar frequency. For more information, see [Sources and records for enabled Data snapshots indicators](https://www.servicenow.com/docs/JnrGNEJdr~l2pHjv5jWFUw "When you enable Data snapshots for an existing automated indicator, that indicator is associated with a Data snapshots source. The indicator follows the source's time zone. You might need to change the calendar frequency."). * **[Activate Data snapshots for a single indicator](https://www.servicenow.com/docs/hBzBF826idbHZV9YOnsnEA)** You can edit an indicator record so the indicator is eligible for Data snapshots, then activate Data snapshots for that indicator from the record. * **[Sources and records for enabled Data snapshots indicators](https://www.servicenow.com/docs/JnrGNEJdr~l2pHjv5jWFUw)** When you enable Data snapshots for an existing automated indicator, that indicator is associated with a Data snapshots source. The indicator follows the source's time zone. You might need to change the calendar frequency. **Related tasks** * [Create an automated indicator](https://www.servicenow.com/docs/t0suloMYNS0dwYghijryqQ#t_CreateAnAutomatedIndicator "To analyze the performance of a business process that is recorded in a ServiceNow table, use an automated indicator. If a suitable indicator is not provided in a Platform Analytics Solution, create a new one.") * [Create a formula indicator](https://www.servicenow.com/docs/j1nHL95Q~GsWBJAls~fiRA "Calculate scores from the scores of one or more other indicators. Apply mathematical operations or a preset method, such as the method to calculate the gap between an indicator score and the indicator target.") * [Create a Data snapshots automated indicator](https://www.servicenow.com/docs/QSslmA~zGb5HhgbrLLuDvQ "To analyze the performance of a business process that is recorded in a ServiceNow table, use an automated indicator. If you have Data snapshots enabled on your instance, you can create a Data snapshots automated indicator.") * [Create a Data snapshots formula indicator](https://www.servicenow.com/docs/8dTlaF1rXokVd6DrOm0i5Q "Create a formula indicator to calculate a score from two or more Data snapshots indicators.") *[\>]: and then